Cannot send or Receive MMS on Cricket Wireless
If you are experiencing issues with sending or receiving multimedia messages (MMS) on Cricket Wireless, sit back and relax, we are here to help you fix that issue in just a few steps!
In this guide we will help you determine the proper MMS Settings for Cricket and if that’s not enough, we are going to suggest some other tweaks that for sure will get you up and running.
Cannot send or Receive MMS on Cricket Wireless – Step by Step fix
Let’s get into the actions. Please follow the below steps and make sure everything is completed accordingly.
You have a Valid data Plan – Please do make sure that you have included a data plan on your mobile contract with Cricket Wireless
Mobile Data is turned on. Even though the MMS doesn’t consume the data from your cricket wireless data plan, it is still required to have it turned on, as otherwise the cellphone would not be able to communicate with the mobile operator’s server
You have correctly setup the APN Settings for Cricket. You will need the cricket specific APN/MMS Settings configured on the phone, this is a MUST do. Normally it will arrive as automatic settings after you insert the SIM card on the phone. If you don’t that, you’ll need to manually configure that. If you don’t know how to do this, please refer to the APN Settings for Cricket guide.
Cannot send or Receive MMS on Cricket Wireless – Check APN Settings
Change the MMS proxy. Under the APN Settings, locate the MMS proxy field and add one of the following IP Addresses:
Use an alternate MMS application. If you are using the native messaging app, sometimes it might be related to a hard-setting in the app blocking the MMS service. In this case we suggest trying a different picture messaging application and test them out.
Another important thing to look at is make sure you have the correct value on APN Type. It should be default,mms or for some samsung devices internet+mms
If after all these steps you are still not able to send or receive picture messages, please drop us a message in the comment section and we will take a look at your issue.
This post has been updated on Oct 2018