O2 Data and 4G Issue across UK Tesco and GiffGaff also affected

All users using the O2 mobile services in the UK are affected by a technical issue that O2 is facing which is preventing users to be able to use their data connection.

Customer using Sky, Tesco Mobile, GiffGaff and Lycamobile which are MVNO that runs on the O2 network infrastructure and also affected by this data service outage

Outage Update: One of our 3rd party suppliers has identified a software issue in their system. Our technical teams are working extremely hard to resolve this. We'd encourage you to use Wi-Fi wherever you can and we are really sorry.

— O2 in the UK (@O2) December 6, 2018

O2 meanwhile confirmed that one of their 3rd party suppliers has identified a software issue in their system and their tecnical team is working on this issue.

If you are one of the affected users, we encourage you to use an available Wi-Fi service in the meantime, or if you have someone who can share their data “Tathering” with you for any urgent needs you may have.

You can use the DownDetector service to verify whether a specific provider is having issues with the services before going into panic mode that something might be wrong with your phone or data plan

If the site show already the servie back and you cant connect, then you may want to check the APN Settings on your phone using one of our guides

any questions, please comment below