Consumer Cellular APN Settings – Step by Step Configuration
Consumer Cellular Apn Settings
Consumer Cellular APN Settings – Step by Step Configuration
Consumer Cellular apn settings – Step by Step Configuration. Consumer cellular is mobile services provider that operates under the MVNO (Mobile Virtual Network Operator) mode. It used to only use AT&T infrastructure, however now it also uses T-Mobile Infra.
If you are having trouble connecting to the internet or not able to send pictures messages, you should take a look at the APN Settings.
Consumer Cellular apn Settings – Detail information:
These are the most updated / tested working version of the APN Settings for Consumer Cellular. Please do make sure you enter them exactly as they appear, including all characters you see.
Name: ConsumerCellular
APN: ccdata
Proxy: Not Required
Port: Not Required
Username: Not Required
Password: Not Required
Server: Not Required
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: default, mms
Consumer Cellular apn Settings – Step by Step configuration:
In case you don’t know how to use the APN information provided above, you can follow these easy steps to program them into your phone.
For Android Smartphones, please try this:
- Slide down the notification bar or in the main menu: Settings>More>Mobile networks>Access Point Names>Menu>
- Always Create a New APN, enter the above provided Consumer Cellular APN Settings exactly as they appear into the APN section
- Save, and a Restart is recommend.
- Now open the browser and test your connection. Try also sending some picture messages
If you are an iPhone Guy, do this:
- From the main menu, go to Settings – Cellular
- Make sure that Cellular Data is turned on
- Go into Cellular data network – if you don’t see this option, it means your iphone is not unlocked. You won’t be able to edit the apn settings in this case
- Enter the Consumer Cellular APN Settings into the Cellular data section
At this point of time you should be able to enjoy and fast internet connection using your Consumer Cellular Data plan!
Please drop us a comment in case you have issues or contact Consumer Cellular Support Site
I created a new APN and entered all the above info except for Authentication type because the only options were None, PAP, CHAP and PAP OR CHAP so I left it blank. Saved and restarted my phone (Samsung J3) but it still is not working. This is very frustrating!
Hi Susan, it is not working at all, means you cannot browse any website… do you see the data icon shown up on your screen e.g. 3G, E, etc.
I have the same options for Authentication.
Hi PapaC… you are not able to get a connection? do you see the 3g, H or 4g icon?
I can browse internet. I can send photos through email and messenger, just not texting. My phone is a Samsung J3 that was an AT&T Go Phone new in box. Consumer just supplied the chip.
We are having the same issues as Susan with a different Android phone. Browsing, sending photos all other methods except cannot text a photo.
What is the resolution?
which app are you using to text photos?
I have “no service” showing there, however I am connected to my WIFI, no 4g, 3g.
Even though there is no service, once in a while I get an email update.
I have created a NEW APN, still no SERVICE.
PLz Help
Hi, if it says no service, it means you wont even get voice calls… is your sim card active? seems like you either your sim is not active or you are out of coverage
I have pretty much the same issue as Susan with my unlocked Moto G5+ on CC. The only authentication types available to me on Android 7.0. are None, PAP, CHAP and PAPorCHAP. APN Type is default,mms,supl by default for the phone. I can browse the web and send email including pictures, but can’t send pictures using text and cannot download group messages. Basically, everything works except MMS. MMS will only work when connected to wifi.
I have tried the Messages app that comes with the phone, Textra, Message+ and several others. None work with MMS.
This is a HUGE problem for me since both my wife and I are very often part of group messages used to organize events. Please help.
Hi BinNH, what value is it setup on the APN Type field?
I don’t have any service on my phone every time I leave home.
I followed all of the steps and still no service. I have a LG Vista 2, what is the problem?
Hi Anna, if there is no service you should check whether the sim is active and make sure your phone is unlocked (in case you are using a differnt carrier).
Actually I got this working. I used the following settings:
Name: ConsumerCellular
APN: ccdata
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: None
APN type: default,mms,agps,supl,fota
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: unspecified
MVNO type: None
For it to work I had to delete ALL of the existing APNs before making these settings.
The wacky thing is that my phone (unlocked Moto G5 plus) wouldn’t let me set MVNO type to None. If I did, the APN configuration wouldn’t save. When I tried to save, it would just disappear. I had to set MVNO type to GID to save it, but after I rebooted the phone (which is a necessary step) and looked at the settings, the GID had automatically changed to None.
But this WORKED! I can now download pictures and MMS messages even when I am not on wifi now!
Wow, Thanks that procedure worked for me also. I can now send & receive emails without being connected to Wi-Fi.
Gald to know Tom! enjoy browsing
Thank you so much, after 3 phone calls to cc and nothing. after reading this 4 mn. it was working.
Hi Laura, so glad that you were able to set the APN Settings on your Consumer Cellular network!
Thank you! This worked for me!!!!!!
You’re welcome! Glad to hear it! This can be a terribly frustrating issue. Happy to be of help.
You seem to sound like you know what you are doing with the Consumer Cellular accounts. I just switched to this plan because of the price. I had ATT, then went to StraightTalk as it was a little less expensive and now I went to Consumer Cellular. Everything works but I cannot call out or receive calls do you have any suggestions? I tried to call my parents for Thanksgiving and I can’t. All I can do right now is cry. 🙁 Any help would be so deeply appreciated. Thank you for your time. Please just send me an email. Thank you
Thanks I used it today…. 8-29-2019…It fixed mine
Thanks so much, it works now. been trying to get this to work for about a year now.
Thank you so much for this info. It has taken me me two days to figure out why my husband’s Galaxy phone would not connect to CC’s network after switching over from Att 2 weeks ago. My iPhone was easy but the Galaxy has been nothing but trouble.
Actually I got this working. I used the following settings:
Name: ConsumerCellular
APN: ccdata
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: None
APN type: default,mms,agps,supl,fota
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: unspecified
MVNO type: None
For it to work I had to delete ALL of the existing APNs before making these settings.
The wacky thing is that my phone (unlocked Moto G5 plus) wouldn’t let me set MVNO type to None. If I did, the APN configuration wouldn’t save. When I tried to save, it would just disappear. I had to set MVNO type to GID to save it, but after I rebooted the phone (which is a necessary step) and looked at the settings, the GID had automatically changed to None.
But this WORKED! I can now download pictures and MMS messages even when I am not on wifi now!
You have one more very grateful person BinNH!
glad to help!
Great to hear! This kind of thing can be soooo frustrating!
thank you!!! thank you!!!
Help BinNH! You seem to be the expert. Lol. I had the same problem with it not saving. I did exactly what you said, and it still didn’t save. I don’t have an option to delete all the existing APNs. It’s literally not an option. Any advice???
Hi BinNH,
You seem to be the expert on this issue. I typed exactly what you recommended, and it still wouldn’t save. The only thing I did differently is that I am unable to delete existing APN settings. Any advice you can offer would be greatly appreciated. My final option is going to Target to speak to a Consumer Cellular rep which I am not hopeful about. Thanks!!!
BinHN thank you so much. It works!!! I did not have to call my adult children for help.
My Samsung s9 has preset radio buttons under APN type, therefore I cannot enter default, mms, agps, supl.fota. What should I do? Does this mean the phone was not all the way reset when I bought it?
Kudos and thanks very much to BinNH. I copied all of his/her settings and I can finally download texted photos on my Android
You’re welcome Cheryl! Glad to help and glad it worked for you!
Thanks for the info it is very much appreciated.
You’re welcome Anjill! Glad it worked for you!
Just changed from T-Mobil to Consumer Cellular AT&T. I have an older (6 yo) myTouch android phone.I tried configuring with CC APN settings. The CC tech told to use the folowing settings:
Name: ccdata
APN: ccdata
MMSC: mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC:410
IP version: IPv4
APN: *
When I select Save, everything is erased. Can’t recieve/send pictures.
Hi, what do you have on APN TYPE?
That’s what happened to me when I had MVNO set to None (see above). Try setting MVNO type to GID (again, see above).
I called cc for support and they were useless. This fix worked like a charm on my lg g5. Thanks!!!!!!!
Glad to know Pete!
I couldn’t send MMS [group] texts from my cell. Tried following Consumer Cellular info above & calling their tech support. Nothing worked. Tech support said last resort would be RESET. I found another WWW suggestion that worked: I turned my WIFI router off, selected a draft MMS to send and it went out immediately. Within min., I had 5 replies. Don’t know yet if I can receive MMS texts with WIFI router on. Blessings to you!
I moved my Samsung Galaxy S6 from Verizon to Consumer Cellular (CC) and can no longer send group texts or pictures with texting apps. I can receive both, but not send. Texting in groups is an almost daily need and part of the reason I have a phone. I have called CC customer service multiple times and followed their directions for APN settings, without resolution. My settings are below, can someone identify what needs to be changed, if anything? Thank you!
Settings CC told me to use:
Name: CCI
APN: att.mvno
Proxy: 66.209.11.32
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmsc.singular.com
Multimedia message proxy: 66.209.11.32
Multimedia message port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,mms,agps,supl,fota
APN protocol: IPv4
APN roaming protocol: IPv4
Turn APN on/off: [set to on, unable to change this setting]
Bearer: unspecified
Mobile virtual network operator type: None
Mobile virtual network operator value: Not set
Hi Nathan, did you try the one listed in our post?
Thanks for replying. I tried, but the “Authentication type” will not allow me to enter the info shown, I am left only with a choice of either None, PAP, CHAP, and “PAP or CHAP.” There are a number of other parameters that come after which are not shown in your posts suggested list, they are shown in the settings list I included in my first comment. Thank you for your interest in helping!
Nathan its a long time later but Cingular should be with c not s
Got this working on my Google Pixel 2XL (Android 9) and I really hope this helps other people: Fill in all the settings like MMSC, and MMS proxy like they list above, MMS port port 80, MCC and MNC were already defaulted to 310 and 410 (respectively) on my phone.
NOW THE KEY THING HERE IS… if you have a newer phone you will have “Authetnication Type” and “APN Type”.
Where the directions ABOVE per ConsumerCellular say to write ” default, mms” into Authentication type is kinda incorrect.
You want to leave Authentication type just BLANK (default) and you can even leave “APN Type” BLANK aswell. Make sure to go into the TOP RIGHT (on my google pixel, might be different for you) to SAVE your APN you just wrote, or else it WILL NOT SAVE!!!
You will see, atleast on my google Pixel, the Phone will AUTOFILL the “APN TYPE” to “default,mms,supl,hipri,fota,ims,cbs” or atleat myphone did. And instantly it connected me to LTE and I was able send pictures through text message when prior I was NOT.
This version worked for my Moto X 5.1
I’ve been a consumer Cellular customer for a few years now and I think it’s sad that the best apn guidance is still sitting here like this instead of up front. Just had to search for it again for my husband’s new phone…
Thank you so much! This worked for my LG phone.
What settings did you use for your LG
Same problem: No MMS on “imported to CC” Samsung Rugby 4.
Just dumped AT&T for Consumer Cellular and the only issue so far was the mms issue with pictures. The settings by BinNH worked like a charm – now all those downloads have, yes, downloaded! Thanks for posting the solution.
BinNH, you helped solve the problem my brother had with his Samsung A7. Your settings worked PERFECTLY on Consumer Cellular! Thank you! Even Consumer Cellular couldn’t figure out the correct settings for this phone…
Stellar step by step instructions! Thank you so much!
this worked for me
Name: ConsumerCellular
APN: ccdata
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: None
APN type: default,mms,agps,supl,fota
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: unspecified
MVNO type: None
But I can’t send text by Wifi when there’s no cellular service
First of all, thank you BinNH! I was not able to get messages from group text but this worked! (Stan, after saving what BinNH stated and saving, it autofilled the MVNO and MVNO value, here is what my APN reads:
Name: ConsumerCellular
APN: ccdata
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: None
APN type: default,mms,supl,hipri,fota,ims,cbs
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: unspecified
MVNO type: GID
MVNO value: 2AC9
I hope this is helpful to others
Had to redo this after installing Android 10! Thanks for the support!
Still works in 2020 with Google pixel 2. Thanks.
Glad to know that the Goole phone is working properly on Consumer Cellular!
Your instructions for Samsung S9 At&T to Consumer cellular,
say APN type: default,mms,agps,supl,fota
My options are radio buttons:
Internet + MMS + DUN
Internet + MMS + IA
Internet + MMS
Internet + DUN
Internet + XCAP
Internet
MMS
DUN
IMS
Not sure what happened but it’s working now! Thank you!
nternet + MMS + DUN should be fine
Have a issue with my note 8 that I am using with CC. Unlock from sprint and couldn’t send picture text or receive them. This information help a lot have strange problem can only send and receive picture text when I am not correct to wifi? Can’t ind any info on this issue tech support has no idea if anybody has a fix for this please post it . Thank you Brian
i just switched over to CC from AT&T. Everything works fine on my iphone 8 except I can not send emails unless I am on a wifi network. Can anyone help me fix this?
did you check if the mail app is allowed to use mobile data?
Go to Settings, Mail, and check if you have Cellular Data enabled.
I have a Samsung -SM-J327A. I had att and switched to consumer cellular because of the price. I had nothing but problems since I switched. The first sim card was a tmobile card and wouldnt let me text or make calls in many areas. So I went back to target and they gave me a new sim card for att. That sim wouldnt let me send or receive pictures. Called numerous times to cc help line and waited numerous times with no one to answer. Was on their call back number list and no one ever calls me back. Finally i got someone on the phone after waiting 40 minutes and she had me check my settings an all were correct to what they should be. She then told me it was my phone and there was nothing they could do. I went on line found this site and did what BinNH said to do by deleting all the other apns and making a new one. Did it and it now works perfectly. CC is NO help at all to cutomers. Hoping this helps someone having issues. Make a new apn and save it. Delete all old apns. Reboot phone.